As a tenant with SMART, it is your responsibility to maintain and report anything that is amiss at the property.
We are not responsible for making any repairs caused by a tenant’s own carelessness. However, if a tenant notices an issue and fails to report it to us, the tenant may be held liable for additional damage.
The following is maintenance responsibility checklist for SMART tenants:
LANDSCAPE AND WATERING:
- Where indicated on your lease – tenant is responsible for maintaining the exterior landscape, mowing, trimming, weeding, fertilizing and watering.
- If there are sprinklers, monitor the level of water needed and if necessary, contact SMART for additional assistance.
- If there are sprinklers/irrigation systems that are not functioning properly, contact SMART.
- Pick up after your pets, even if you don’t have pets.
- If your property has a pool: it is necessary to maintain the water level and report if there is any problem with the water level – this could indicate a leak in the pool plumbing.
Tenants are also responsible for fixing minor problems. Here is a checklist of issues and replacements tenants are responsible for in a timely manner:
- Replace burned out light bulbs
- Replace air conditioning air filters on a monthly basis – change when you pay rent.
- Replace smoke alarm batteries and batteries for remote devices, garage door & gate
- Remove toxic waste such as oil, antifreeze, batteries and any solvents
- If oil has stained the driveway – it must be removed at Tenant expense
- Holiday decorations; hang carefully and properly, check for loose wires and remove them immediately when the holiday ends.
It’s also the tenant’s responsibility to report maintenance issues/problems that can’t fix themselves. Issues that should be reported immediately are:
- Any sign of mold
- Electrical problems – contact SMART if you have tried to resolve the issue on your own
- Heating/AC issues
- Inoperative smoke detectors
- Roof leaks
- Broken windows and doors
- Fence/block wall repair
- Malfunctioning sprinklers/irrigation
- Any other necessary repairs or unsafe conditions
- Major pest control items; bees, roaches, rats, bedbugs and other major infestations.
There are instances when tenants will be held responsible for the maintenance charges. These cases include:
- All clogged drains caused by the tenant(s) or any member of the household including toilets and leaking faucets, sewer stoppages & blockages
- If Tenant FAILS to report necessary repairs
- If there is a service call and breaker is tripped
- Tenants MUST pay for the Co-Pay if there is a Home Warranty in place
- Tenant fails to meet a vendor at an assigned appointment and there is a vendor charge
- Tenant or Tenant’s Guests or Invitees cause damage to the property
- Tenants pets cause damage to the property
- Tenant reports a repair which does not require service
- Tenant fails to replace the battery for smoke detectors, battery for remote door openers and causes a service call for ONLY battery replacement
- Broken windows (whether the tenant is at fault or not) unless a police report is provided to SMART – this also includes doors and door jams.
- Damage to walls, carpets, floors, etc., because the Tenant left the windows or doors open during rain and wind.
- Unnecessary painting is required due to tenant painting. (Charges for painting depend on whether it exceeds normal wear and tear, and the length of time in the property).
Have any questions for our team? Give us a call: 702-750-9725
SMART is open Monday-Friday from 9am-5pm.