At SMART, we leave no stone unturned when it comes to reviewing and screening potential renters. After all, it’s important to our owners that good quality tenants are in their units — and not just for one lease term, but long term!
We view lease renewals as a win-win for everyone. For renters, it means they don’t have to go through the headaches of finding a new place to call home and move. For owners, they know their investments are well cared for by their satisfied renters.
So, how do we go about securing a renewed lease from tenants? The following provides a very clear picture of how we do business.
We Believe in Honest and Good Communication
Relationships matter more to people when they sense a genuine concern for their well-being. Good communication is important; even more important is follow-through.
We don’t make promises we can’t keep, and we keep the promises we make. In this way, the property owners trust us to do our job with excellence, and the tenants trust that we look out for them. And at lease renewal time, both parties can come to the table with confidence.
We Schedule Regular Property Inspections
Renters are SMART are thankful that we inspect properties from time to time. When we schedule inspections, we let tenants know when we will arrive, how long it will take, and who will be conducting the inspection.
During these inspections we are looking for any issues that need to be corrected, and any problems with the building, the systems, or the grounds.
We Are Committed to a Fast Response Rate
If our tenants have a problem, we respond in a timely manner. We are always only a phone call away. If there is an emergency situation, our response is immediate. This means the inconvenience to our renters is kept to an absolute minimum.
We believe tenants truly appreciate the services we provide, and they go a long way to encourage lease renewals here at SMART.
Property management for rental homes in Las Vegas isn’t just about the financial investment: it’s about building relationships that will last, and doing it with fairness and good business sense.